Terms of Sale

Purchasing

All prices are plus shipping.  UK and international payments are made via bank transfer in Pound Sterling, GBP.  Once payment is received, I will begin the process to pack and ship your painting.

 

Shipping

I aim to despatch artworks within 7 working days following receipt of payment.  Small paintings are shipped flat, securely packaged with protective acid free glassine paper and with recycled materials where possible.  I use a fine art shipper for larger paintings to be shipped internationally.  All shop prices exclude shipping.  The shipping fee will be calculated at the time of purchase.  It will include the cost of packing materials.  I can deliver paintings locally, free of charge. 

Due to the current climate, please note there may be delays and some international shipments can take several weeks.  

 

Customs, Taxes and Duty charges

I am unable to control any customs, taxes or duty charges which arise, these are all fully payable by the purchaser.  

Refund Policy 

All artworks are non-refundable.  To date, I have not had any returns as I try to be as clear as possible about the look of the artwork, ensuring all photographs of my art are true to life.  Please note colour variations may occur from monitor to monitor. You are always welcome to request more images prior to purchase.  However, if you are unhappy with an artwork, please contact me within 7 days of receipt to discuss.  

For a UK return, the responsibility for the return shipment would be yours.  This would include packing the artwork, organising the same shipment service in which the artwork was sent and paying for all costs.  Providing the artwork arrives undamaged, a full refund will be given for the artwork only, all refunds are minus outgoing and return UK shipment costs.

 

All shipped artworks sent outside of the UK are exempt from refunds.

Depending on the scale of your artwork, myself or a professional shipper will carefully pack your purchase.  If an artwork becomes damaged through the shipment process, please email me within 7 days of the artwork’s arrival, with supporting images of the damage.

 

Hanging & framing

Artworks should not be hung in direct sunlight.  Canvas paintings can be hung by the canvas frame itself, or I can attach hanging wire for you.  I recommend framing and glazing (adding glass) to works on paper, particularly if they involve oil pastel.  Glass helps to prevent smudging and protects the work from dust.  If you wish to frame your artwork, affordable frames can be bought online, or a local framer can make a bespoke one for you.

Please do contact me if you have any further queries.